Help Centre > Troubleshooting> I can't log in

I can't log in

Common causes

Email not verified Check your spam folder for the verification email. Click the link to verify.

Wrong auth method If you signed up with Google, use "Sign in with Google" — not email/password.

Password forgotten Tap "Forgot password" on the login page. A reset link will be sent to your email.

Account locked After 5 failed login attempts, your account is temporarily locked. Wait 15 minutes and try again.

Browser cache Clear your browser cache and cookies, then try again.

If none of these work, contact support with your email address.

Related Articles
App won't install on my phone
Troubleshooting
← Back to Help Centre
Trading CFDs and forex involves significant risk. Past performance does not guarantee future results. Signals are for informational purposes only. Chart Stalker Pty Ltd (FSP 51478), authorised Financial Services Provider.
AURA · MENU
MODES
NAVIGATE
ACCOUNTSFOLLOWINGCOPY TRADINGREPORTS?HELP
PROFILE