Charts not loading or slow

Question

Accepted Answer

## Check connection status
Look at the connection indicator in the header:
- LIVE (green): data is flowing normally
- STALE (amber): data is delayed — tap refresh
- OFFLINE (red): no connection

## Steps to fix
1. Tap the refresh button (↻) in the header
2. Check your internet connection
3. Clear br

Charts not loading or slow

Check connection status Look at the connection indicator in the header: - LIVE (green): data is flowing normally - STALE (amber): data is delayed — tap refresh - OFFLINE (red): no connection

Steps to fix 1. Tap the refresh button (↻) in the header 2. Check your internet connection 3. Clear browser cache 4. Try a different browser (Chrome recommended) 5. If on mobile data, check your data bundle

Browser compatibility Aura works best on: - Chrome (Android + Desktop) - Safari (iOS) - Edge (Desktop)